Communication Protocol for Parents/Guardians
Prairie Spirit School Division strives to resolve concerns and complaints from students and their parents in a manner that supports learning and restores relationships.
We believe the best outcomes for students occur when parents, guardians and school staff work together to resolve concerns. Any concerns about school personnel shall always be referred back through proper administrative channels, providing an opportunity for resolution and restoration at the classroom and school level.
If a parent has concerns or questions about an issue at school, they are asked to follow this communication process:
1. The classroom teacher is to be the first person to hear and address any concerns from a student or
parent.
2. If the issue cannot be resolved with the teacher, the Principal is to be contacted.
3. If the matter remains unsettled, the parent may request a meeting with the Superintendent.
4. If the matter remains unresolved, the parent may request a meeting with the Director of Education.
5. If the matter remains unresolved following communication with the Director, the parent may submit a
written appeal to the Board of Education.
Parent and Community Volunteers
We have many opportunities in our school for volunteers including:
- Coaching extra-curricular sports
- Becoming a member of the SCC
- Helping out with the Healthy Snack Program
- Chaperoning field trips
All volunteers are required to complete a Criminal Record Check through the local RCMP detachment. Once this check is submitted, it is valid for a 3-year period. Volunteers are responsible to inform the principal if the status of their criminal record check changes during that time period.
When parents and community members volunteer we ask you remember the following guidelines:
- You are a role model for our students and we ask that you follow and respect the rules and procedures of the school.
- In the course of volunteer duties in the school, volunteers may have access to information that is personal or confidential in nature. This information is not to be communicated to anyone or disclosed in any manner or form other than for the sole purpose of fulfilling duties within the school context.
- Volunteers are asked to arrange for childcare for their preschoolers when they are volunteering to work directly with students or in areas of the schools where preschoolers may distract students from the learning environment (ie in the classroom or library)
- If a volunteer has a problem with a student, the issues should be directed to the student’s teacher.
If a volunteer has a concern with a staff member, they should talk to the staff member involved and then if necessary involve school administration.